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Communications Specialist - City of Kenmore ( Job # 19-0013)

This job is closed.

Minimum Salary: $5,541.00 per month
Maximum Salary: $7,648.00 per month
Employment Type: Full Time
Department: Executive
Open until filled.
(Open to current employees and the general public.)


This position oversees and implements public information and communications efforts.  Performs projects such as documentation of work processes, policy, financial or demographic studies, surveys, analysis and research.  Because of the small number of City employees, each staff member is expected to perform a wide range of office and field duties as may be required from time to time.

The position is open until filled.

Please see the attached Summary of Benefits.

Essential Duties and Responsibilities
  • Plans, leads, organizes and controls external communication efforts assigned to this position to ensure consistency in presenting City information to the public in a timely and effective manner. Serves as a key advisor and assists City departments in planning and executing communication and public relations efforts in order to achieve the same objective. Manages the City’s interaction with news media, issuance of media releases, and respond to media inquiries, with the assistance of consultants as needed. Serves as Public Information Officer for the City and as part of emergency operations.


  • Manages and oversees citywide communications projects such as the City Newsletter, e-news, social media and other avenues to promote the City’s image and effectively communicate City issues, actions, and services.  Ensures that a collection of electronic file materials is maintained, such as photographs and other informational material, for use in City efforts in promotion, education and recruitment.


  • Prepares draft press releases and coordinates with involved department(s) to achieve final edited and approved product.


  • Oversees the development and maintenance of the official City web site and the host of the site by the contracted consultant. Manages additional consultants as necessary to provide communications assistance.


  • Manages and monitors the city’s branding, including rebranding effort to keep the city’s image current, relevant and consistent in communications


  • Develops and recommends new communications methods and enhancements to better achieve City goals, including fostering the organization’s values and marketing City services to residents, community groups and other external organizations.  Organizes and maintains internal communications efforts.


  • Manages Media Relations/marketing consultant contract (with Assistant City Manager) and other consultant contracts related to communications.


  • As assigned, conducts special studies and prepares analyses or reports related to a variety of policies, procedures, cost effectiveness, service delivery, community engagement, and external communications. Prepares and may conduct fact-finding analysis and assemble documents for decision support. Presents reports orally and in writing. Collaborates on studies and any related implementation efforts with appropriate City officials, staff and other government entities.


  • Develops proposed plans and policies for the City, subject to the review/approval of City Manager or designee.  Drafts ordinances and resolutions.  Presents proposals to the City Council for discussion and/or action. Leads interdepartmental projects and teams as assigned.


  • Develops, negotiates and oversees various documents and agreements for City operations including contracts, interlocal agreements, memoranda of understanding, and other agreements on behalf of the City.


  • Participates in the development of policy guidelines, program work plans, budget proposals, goals, and objectives.  Coordinates budget development and budget management for programs in the City Manager’s Department, for review and approval.


  • Represents the City on inter-jurisdictional work groups and task forces and present related policy/program options and analysis to supervisor and/or other City officials.  Serve as a professional resource to various organizations and committees.


  • Participates in the City’s Emergency Operations Center and functions as the City’s Public Information Officer, among other duties and assignments, during disasters and emergencies.


  • Participates in hiring and supervising interns and/or other staff as assigned.


  • Occasional attendance at night meetings and weekend work is required; assists with City events as needed.


Performs other duties as assigned that support the overall objective of the position and the organization.

Knowledge and Skills

Requires knowledge of project management and public information principles and practices, and letter and report writing.  Requires a working knowledge of public administration, and local government services and processes. Requires a working knowledge of and skill in the use of general official/legal reference materials.   Requires working knowledge of budget processes, financial reports and statistics used in government.  Requires a working knowledge of personal computer based software programs that support this level of work, including but not limited to word processing, spreadsheet, presentation graphics, website content or other special applications used by the City. Requires sufficient knowledge to prepare professional correspondence, reports and presentations. Requires knowledge of methods of legislative policy analysis and contract preparation and administration. Requires knowledge of public relations, public involvement and media relations strategies. Requires well-developed human relation skills to work productively and cooperatively with diverse teams, conduct fact-finding, exercise patience when dealing with internal and external customers, and convey technical concepts.


Requires the ability to independently perform all of the duties of the position. Requires the ability to conduct research independently including the ability to plan and implement steps to reach an objective and employ critical thinking, analysis and judgment. Requires the ability to understand, interpret and apply statutes, codes, ordinances, resolutions, and legal documents.  Must be able to learn, interpret, explain and apply knowledge of City organization, operations, programs, functions, special terminology, contracts, and agreements.  Requires the ability to plan, organize and prioritize work in order to meet schedules and timelines. Requires the ability to communicate with staff, customers, and the public using patience and courtesy, and in a manner that reflects positively on the City. Requires the ability to work as contributing member of a team, work productively and cooperatively with other teams and external customers, and convey a positive image of the City and its services.

Requires the ability to function indoors in a primarily office environment and the ability to walk or move to various City locations.  Requires the ability to use hearing and speech to make presentations to large audiences and carry on conversations over the phone and in person.  Requires near visual acuity to read printed materials and computer screens. Requires driving ability in order to transport oneself in and around Kenmore and King County.  


Education and Experience

The position typically requires a Bachelor’s degree in public administration, communications, marketing, business, or a related field and 3-5 years of experience in a government, legal, public relations, or business setting.  A graduate degree may be considered as substituting for length of relevant employment experience.

Licenses and Certifications

 Requires a valid driver’s license and acceptable driving record.

Working Conditions

Work is performed primarily indoors with minimal exposure to health and safety risks.


City of Kenmore
18120 68th Ave NE
Kenmore, WA 98028